TERMS AND CONDITIONS

Considering that Favorite Shield sells football jerseys online that are not original models from official national distributors, and based on the Customer’s interest in purchasing jerseys offered by Favorite Shield through its sales channels; and considering that the products are shipped directly from other countries to the customer’s address, this agreement aims to establish the general terms and conditions for the purchase of products and services by the customer on the Favorite Shield website.

Confidentiality:
Favorite Shield is responsible for preserving the confidentiality of all data and information provided by the Customer during the purchasing process.

Customer Support Service:
Customers have access to this service to clarify questions, submit requests, or file complaints regarding their order or any content available on the website. Customer Support can be contacted through a form on the website or by sending an email to escudofavorito@gmail.com, all available in our “Customer Support” section. Please include your order number in all emails. We will respond within 2–3 business days. Please note that our support is not available 24/7, and emails are reviewed Monday to Friday, from 9:00 AM to 5:00 PM.